All answers to buy and sell safely

Go to "Post a listing", complete category, title, description, price and location, then add photos and publish. We recommend clear photos and a precise description to get more qualified contacts. Depending on your plan, featured/boost options may also be available to increase visibility.

Yes. From your account, you can edit, pause, mark as sold, or delete your listing. If your account is eligible, you can activate featured/boost options to appear more prominently in listings. Pricing and durations are shown before confirmation.

From listing/provider pages, you can send a direct message and use available contact options (phone/email/other visible channels). On some profiles, contact details may be protected and require an unlock before display. Always keep communication on-platform when possible for better traceability.

For eligible shops, checkout is done from your account and payment can use wallet balance when available. Depending on workflow and risk checks, funds may be held in escrow until fulfillment milestones are reached. Follow each order status in your account ("pending", "paid", "in progress", "completed", etc.).

You can top up wallet balance, use it for eligible paid features, and request withdrawals when your account meets verification requirements. Withdrawal processing may include anti-fraud checks and temporary review. Keep your payout number and identity information up to date to avoid delays.

Check the transaction status in your account first. If still pending after a reasonable delay, do not retry many times: collect proof (reference, screenshot, amount, timestamp) and contact support. For manual Mobile Money validation flows, complete proof is required for faster review.

Some sensitive actions (paid services, withdrawals, trust badges, business features) may require identity verification. You may be asked for an ID document and additional information. Verification reduces fraud and protects buyers/sellers.

Listing order can depend on several factors: freshness, quality signals, category relevance, active filters, and optional paid visibility features where applicable. Recommended sections can also adapt to your recent searches and selected filters.

Open the related order from your account and review available actions. If needed, contact support with complete context (order ID, screenshots, conversation extracts, payment reference). Our team can review the case according to platform rules.

Yes. Businesses can create a stronger public presence through provider/shop features, paid options, and account tools. Depending on your activity, additional verification or profile information may be requested to improve trust and compliance.

Use in-app report options whenever available, then contact support with evidence (listing/order ID, screenshots, transaction reference, date/time). Avoid deleting messages before submitting your report. Detailed reports are processed faster and more accurately.