Help center
All answers to buy and sell safely
Find FAQs, contact channels, Academy guides and key safety tips.
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Phone
+237 (support selon disponibilité)
contact@kmerloop.com
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Popular questions
View allHow do I post a listing?
Go to “Post a listing”, complete category, title, description, price and location, then add photos and publish. Featured/boost options may be available depending on your plan.
How do I create a shop on Ledi?
Subscribe to a Business plan, complete merchant verification (ID + video when required), then open “My shop” in your account to set up the storefront, inventory and shipping.
Can I edit, feature or boost my listing?
Yes. From your account you can edit, pause, mark as sold, or delete. Featured/boost options show pricing and duration before confirmation.
Is payment on the platform secure?
Yes. Eligible shop payments use wallet and/or Mobile Money (CamPay). Depending on the flow, funds may be held in escrow until delivery/pickup is confirmed.
How do shop orders and payments work?
For eligible shops, checkout happens from cart/checkout. Track status under “My shop purchases” (pending, paid, in progress, completed, etc.).
How does wallet and withdrawal work?
You can top up the wallet, use it for eligible paid features, and request withdrawals when verification is up to date. Anti-fraud checks may apply.
Safety tips
- Prefer on-platform messaging for traceability.
- Check the item before paying outside escrow.
- Never share OTP or wallet codes.
- Report suspicious behavior with evidence.